Refund Policy

Last updated: June 2025

Our Commitment

At TextDetectors, we want you to be completely satisfied with your subscription. If you're not happy with our service, we're here to help.

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on all new paid subscriptions (Pro and Enterprise plans). If you're unsatisfied for any reason within the first 7 days of your paid subscription, contact us for a full refund — no questions asked.

Eligibility for Refunds

You may be eligible for a refund if:

• You request a refund within 7 days of your initial purchase
• You have not exceeded reasonable usage of the service
• Your account is in good standing and not in violation of our Terms of Service

Non-Refundable Situations

Refunds are not available in the following situations:

• Requests made after the 7-day window has passed
• Renewal charges (you must cancel before the renewal date to avoid being charged)
• Accounts found to be in violation of our Terms of Service
• Partial month refunds for mid-cycle cancellations

How to Cancel Your Subscription

You can cancel your subscription at any time from your account settings. Once cancelled:

• You will retain access to paid features until the end of your current billing period
• Your account will automatically downgrade to the free plan
• No further charges will be made

How to Request a Refund

To request a refund within the 7-day window:

1. Contact us via our contact form
2. Include your account email address and order details
3. Briefly describe the reason for your refund request

We aim to process all refund requests within 3–5 business days. Refunds are returned to the original payment method.

Enterprise Plans

Enterprise plan refunds are handled on a case-by-case basis. Please contact our support team directly to discuss your situation.

Contact Us

For refund requests or billing questions, please contact our support team. We're happy to help.